Shipping Policy

Shipping Policy

Last updated: March 2026

Processing Time All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays. During high-volume periods (holidays, major sales), processing may take an additional 1–2 business days.

Shipping Rates & Delivery Times

United States (Contiguous 48 States):

Alaska, Hawaii & US Territories (Puerto Rico, Guam, US Virgin Islands): Shipping is available to all 50 US states and US territories. Rates and delivery times are calculated at checkout based on your location.

International Shipping We currently ship to the United States and Canada. For Canadian orders, shipping rates are calculated at checkout. We are working on expanding to more countries — stay tuned.

Customs & Duties For orders outside the United States, customs fees, import duties, and taxes may apply depending on your country's regulations. These charges are the buyer's responsibility and are not included in our product prices or shipping fees.

Order Tracking Once your order ships, you will receive a confirmation email with your tracking number. Please allow up to 24 hours for tracking information to become active. You can track your order anytime using the link provided in your email.

Shipping Delays While we do our best to ship every order on time, occasional delays may occur due to:

• High volume periods (holidays, sales events)
• Weather conditions or natural disasters
• Carrier delays outside our control

If your order is significantly delayed, please contact us at info@unitrailus.com and we'll do our best to help track down your package.

Important Notes

• We are unable to ship to P.O. Boxes for expedited or express orders
• Orders cannot be modified or cancelled once they have been processed and shipped
• UniTrail is not responsible for packages lost or stolen after confirmed delivery

Contact Us Questions about your order or shipping? We're here to help. 📧 info@unitrailus.com (We reply within 24 hours)